CasePRO Administrator Training

Because CasePRO is fundamentally a self-build solution it is imperative that the builders, or as we call them, CasePRO Administrators, are properly trained to ensure that your installed solution maintains peak performance. Using a member of your own staff to perform this role saves you time and money by not having to rely on the services of ASL. However, should you wish to outsource the ongoing management of your CasePRO installation to ASL, we would be delighted to do so.

User Training
To get the most from any computer system it is essential for both management and users to fully understand its functional capabilities and how to use them to greatest effect.

ASL offers on-site or online training courses for both Administrators and Users.

Support

With CasePRO at the core of your most critical business processes, maintaining their availability, security and optimum performance level is critical.
ASL therefore take their customer support responsibilities very seriously by going one step further than most software vendors by working to published service levels.
Our Technical Services Team offers in-depth experience of ASL’s workflow management solution, CasePRO, and our Helpdesk Service is provided inclusively of your CasePRO licences.